Case Studies

Case studies demonstrate the impact of our work in supporting general practice, service providers and communities, as we work in partnership to achieve the quadruple aim in health care of improved health outcomes, improved patient experience, improved clinician experience, and improved cost efficiency.

Conversations about alcohol and other drug use

Conversations about alcohol and other drug use can be difficult for health professionals to initiate, particularly with older patients.

Alcohol and Other Drugs

Accommodation access to help the vulnerable self-isolate

In helping to establish two Respiratory Clinics, we realised that for some Aboriginal people, the ability to self-isolate following COVID-19 testing was problematic.


Targetted care for high risk patients

We partnered with WA Country Health Service to provide targeted care and support to vulnerable patients at an increased risk of complications due to COVID-19.

Population Health

Inside My Mind

To support Western Australians during the COVID-19 pandemic, our Inside My Mind mental health campaign was re-launched.

Mental Health

Port Hedland – A Digital Health Community of Excellence

Working with the Australian Digital Health Agency, WA Primary Health Alliance is a key delivery partner in one of two Digital Health Communities of Excellence nationally.

Digital Health

What’s in a pronoun?

As part of our efforts to improve health equity, we are actively involved in advocating for and facilitating safe, inclusive, and culturally appropriate primary care services for LGBTI people.

People and Culture

Imagining new ways of working

Among the first organisations in WA to move to remote working, recognising the risk presented by busy workplaces to staff, visitors and stakeholders, COVID-19 also presented an opportunity to imagine new ways of working.


Wellbeing of older Australians a priority in aged care

Much needed psychological treatment services are providing practical, effective and confidential support to help residents cope with this transition and ongoing issues.

Aged Care

Stay Connected with Telehealth

WA Primary Health Alliance partnered with ConnectGroups, a peak consumer body which promotes peer support and consumer empowerment, to develop Stay Connected with Telehealth.

Digital Health

Virtual recruitment and onboarding

COVID-19 impacted many of our traditional approaches to work, including how we welcome new staff into our organisation.

People and Culture

Equipping regional GPs to treat mental health conditions

More than 70 GPs and health professionals in the Midwest region received training on identifying and treating mental health conditions.

Health Workforce

Supporting general practices to adapt during COVID-19

WA Primary Health Alliance ensured quality care could be maintained at practices during the COVID-19 pandemic.

Health Workforce

Choices - a fresh start

Choices connects vulnerable people at risk of poor health outcomes with social and mental health support.

Mental Health

Supporting patients with weight management in general practice

WA Primary Health Alliance plans to build a centralised online hub to support GPs assist patients in achieving and maintaining a healthy weight.

Population Health

Holistic care makes a world of difference

Clients of the Integrated Team Care program supports Aboriginal people to access well-coordinated, culturally appropriate mainstream primary care and supplementary services.

Aboriginal Health

The power of yarning

The primary and community health care responses created by COVID -19 have allowed for improved digital health, communication and collaboration in remote areas.

Stakeholder Engagement