Targetted care for high risk patients

South West Chronic Condition Care Coordinator, Charlotte Steed

We partnered with  WA Country Health Service to provide targeted care and support to vulnerable patients at an increased risk of complications due to COVID-19.

The COVID-19 Chronic Conditions Outreach Support program assisted people with existing conditions to stay out of hospital and self-manage, while providing a support network while they isolate from home.

The program involved care coordinators proactively reaching out to patients via telephone and offering telehealth services to help them navigate complicated COVID-19 health guidelines and work through any problems related to their existing condition. Read more.