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2019-20
Year In Review

Year In Review Highlights

Year At A Glance

45,466

Contacts with our Practice Assist service - website visits, enquiries and support requests, a 64% year on year increase

13,734

People accessed one of our primary mental health services, a 25% year on year increase

10 million

Views of our COVID-19 Inside My Mind campaign, sharing mental health resources with Western Australians in need.

279

Programs funded to improve the health and wellbeing of Western Australians

158

COVID-19 general practice resources produced including GP bulletins, factsheets, webinars and clinical HealthPathways.

527

general practices partnered with us to better understand patient data to improve health outcomes, a 19% year on year increase

574

Localised HealthPathways reached, up from 511, another 157 Pathways reviewed, and 315,241 page views of this online clinical support tool for GPs

36,000

Services provided to support people with chronic conditions through our integrated service across country WA

434,467

My Health Record uploads of Shared Health Summaries and Dispense Records in June 2020, a 370% increase on June 2019

30,500

Visits to our online engagement platform, Primary Health Exchange, a 42% year on year increase

67,833

Services delivered to 4,042 Aboriginal people with complex chronic conditions through our Integrated Team Care program

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Our Priorities

Read about this year’s achievements and the great work being done with our key partners and the community to deliver better health, together.

Aboriginal Health

Improving the health of Aboriginal Western Australians is a critical concern.

View Aboriginal Health

Aged Care

Increasing access for older Western Australians to primary healthcare.

View Aged Care

Alcohol and Other Drugs

Providing services that respond to people as a whole.

View Alcohol and Other Drugs

Digital Health

Enabling coordinated and integrated care, and empowering consumers.

View Digital Health

Health Workforce

Building capacity and capability within the primary health workforce.

View Health Workforce

Mental Health

Mental ill health is one the biggest health challenges for Western Australians.

View Mental Health

Population Health

Improving population health contributes to the wellbeing of communities.

View Population Health

COVID-19

Find out how we mobilised our team as the pandemic unfolded to adapt and respond to a rapidly changing environment.

REad about our response

People & Culture

The key to success lies with our people, our most important asset.

REad about our culture

Financial Snapshot

Find out how our funding has been allocated over the past year.

View our financials