2019-20
Year In Review
Year In Review Highlights
Year At A Glance
45,466
Contacts with our Practice Assist service - website visits, enquiries and support requests, a 64% year on year increase
13,734
People accessed one of our primary mental health services, a 25% year on year increase
10 million
Views of our COVID-19 Inside My Mind campaign, sharing mental health resources with Western Australians in need.
279
Programs funded to improve the health and wellbeing of Western Australians
158
COVID-19 general practice resources produced including GP bulletins, factsheets, webinars and clinical HealthPathways.
527
general practices partnered with us to better understand patient data to improve health outcomes, a 19% year on year increase
574
Localised HealthPathways reached, up from 511, another 157 Pathways reviewed, and 315,241 page views of this online clinical support tool for GPs
96
Practices enrolled in our transformational change program, Comprehensive Primary Care
36,000
Services provided to support people with chronic conditions through our integrated service across country WA
434,467
My Health Record uploads of Shared Health Summaries and Dispense Records in June 2020, a 370% increase on June 2019
30,500
Visits to our online engagement platform, Primary Health Exchange, a 42% year on year increase
67,833
Services delivered to 4,042 Aboriginal people with complex chronic conditions through our Integrated Team Care program
Our Priorities
Read about this year’s achievements and the great work being done with our key partners and the community to deliver better health, together.
Aboriginal Health
Improving the health of Aboriginal Western Australians is a critical concern.
View Aboriginal Health
Alcohol and Other Drugs
Providing services that respond to people as a whole.
View Alcohol and Other Drugs
Digital Health
Enabling coordinated and integrated care, and empowering consumers.
View Digital Health
Health Workforce
Building capacity and capability within the primary health workforce.
View Health Workforce
Mental Health
Mental ill health is one the biggest health challenges for Western Australians.
View Mental Health
Population Health
Improving population health contributes to the wellbeing of communities.
View Population Health
COVID-19
Find out how we mobilised our team as the pandemic unfolded to adapt and respond to a rapidly changing environment.
REad about our response
People & Culture
The key to success lies with our people, our most important asset.
REad about our culture
Financial Snapshot
Find out how our funding has been allocated over the past year.
View our financials
Some photographs on this site were taken prior to the COVID-19 pandemic, or are stock images that may not demonstrate social distancing.